Privacy policy

1. Who we are

Arabian Tool operates this website. [Legal entity name, registration details and registered address: to be completed by legal counsel.] You can reach us about privacy through the contact page.

2. What we collect

• Information you give us: the details in a quote request or contact form (name, phone number, e-mail, company, equipment, city, dates and project notes), and the details a vendor provides when registering and listing equipment.
• Attribution data: the campaign tags (UTM parameters) of the link that brought you to the site, the first page you landed on, the website you came from, and an anonymous random identifier stored in your browser.
• WhatsApp click events: when you tap a WhatsApp button we record the equipment, city and dates involved. This record carries no name, phone number or e-mail.
• Technical data: your IP address and browser details are used to keep the site secure and to limit abusive requests. Our hosting infrastructure may keep standard access logs.

3. How we use it

• To answer your request, match it with suitable vendors and follow up on quotes.
• To understand which pages and campaigns lead to enquiries, and to improve the site.
• To prevent spam and abuse, and to meet legal obligations.

4. Who we share it with

We do not sell personal data. We share it only as needed to deliver what you asked for:

• Equipment vendors relevant to your request receive your name, contact details and request details so they can quote.
• Service providers that host the site and run our business systems, under confidentiality obligations.
• WhatsApp, if you choose to continue a conversation there. WhatsApp handles that data under its own privacy policy.
• Authorities or advisers, where the law requires it or to protect legal rights.

5. Browser storage

The site stores a small amount of data in your browser: campaign tags in session storage, and an anonymous identifier in local storage so that repeat enquiries can be recognised. We do not use advertising cookies. [Update this section if analytics or advertising tools are added.]

6. How long we keep it

We keep requests and related records for as long as needed to handle them and for legitimate business and legal purposes. [Specific retention periods: to be confirmed by legal counsel.]

7. Your choices and rights

You may ask to access, correct or delete the personal data we hold about you, subject to applicable law, and you may ask us to stop contacting you. Send your request through the contact page and quote your request reference if you have one.

8. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

The site is intended for businesses and adults. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy. The version on this page is the current one.